Privacy Policy
Last Updated: May 22, 2025
Effective Date: May 22, 2025
Introduction
Deepbalance is a product provided by Ningbo Bohai Shenheng Technology Co., Ltd. (hereinafter referred to as "we" or "us").
Ningbo Bohai Shenheng Technology Co., Ltd. is a high-tech enterprise specializing in underwater imaging sonar equipment, with core team members consisting of key researchers from scientific institutions. Based on core technologies including flexible configurable sonar architecture, magnetostrictive transducer-based sonar probes, and high-resolution acoustic imaging algorithms, we have developed a series of products for underwater security, marine surveying, underwater engineering, aquaculture, and related fields.
When you use our services, we may collect and use your relevant information. This Privacy Policy explains how we collect, use, store, and share your information when you use our services, as well as the methods we provide for you to access, update, control, and protect this information.
This Privacy Policy is closely related to the Deepbalance services you use. We encourage you to read it carefully and follow its guidance to make informed choices. Technical terms in this policy are presented concisely, with additional explanatory links where necessary for your understanding.
By using or continuing to use our services, you agree to our collection, use, storage, and sharing of your information in accordance with this Privacy Policy.
For any questions regarding this Privacy Policy or related matters, please contact us via:
Email: deepbalance@yeah.net
Address: 4th Floor, Building A6, Ningbo Intelligent Manufacturing Port, Qingyi Road, High-tech Zone, Ningbo, Zhejiang, China
1. Information We Collect
When providing services, we do not collect, store, or use your personal information, including sensitive data. We do not indirectly obtain your personal information through sharing, transferring, or gathering publicly available data. If future circumstances require indirect collection of your personal information through other channels, we will only collect the minimum amount of information necessary to implement the product or service's business functions, and we will clearly inform you and obtain your explicit consent before collection and use. Additionally, we will ensure the legality of information sources before collection, understand the scope of authorization consent for personal information processing already obtained by the personal information provider, including the purpose of use, authorization for transfer, sharing, public disclosure, etc. If our business activities require personal information processing beyond this authorized scope, we will obtain your explicit consent within a reasonable period after obtaining the personal information or before processing the personal information.
2. Information Storage
2.1 Methods and Duration of Storage
We do not store your information, including local storage (e.g., app data caching) or databases.
2.2 Geographic Storage Locations
We do not collect or store your information. If storage becomes necessary in the future, we will comply with applicable laws by storing personal information collected within China exclusively within Chinese territory.
2.3 Notification of Service Termination
If our products or services cease operations, we will notify you via announcements. Any stored personal information will be deleted or anonymized within a reasonable period, except where otherwise required by law.
3. Information Security
As we currently do not collect or store your personal information, no information security risks exist.
4. How We Use Information
Since we do not collect or store your personal information, there is no usage of such data.
5. Information Sharing
As we do not collect or store your personal information, we will not proactively share or transfer it to third parties. Should sharing or transferring become necessary, we will either directly obtain your explicit consent or ensure the third party does so.
We do not share personally identifiable information (e.g., name or email address) with partners unless explicitly authorized by you.
We do not publicly disclose collected personal information. If disclosure is required, we will inform you of the purpose, type of information, and any sensitive data involved, and obtain your explicit consent.
As our business evolves, we may engage in mergers, acquisitions, or asset transfers. In such cases, we will notify you of the relevant circumstances and ensure your personal information continues to be protected under standards no less stringent than this Privacy Policy.
Exceptions: Under relevant laws and national standards, we may share, transfer, or disclose personal information without prior consent in the following circumstances:
Related to national security, defense, or public safety;
Concerning public health, significant public interests, or criminal investigations;
To protect life, property, or other vital interests where consent is impractical;
Where information is voluntarily disclosed by the individual;
Where information is obtained from legally public sources (e.g., news reports, government disclosures).
6. Your Rights
During your use of our services, we do not collect or store your personal information. However, we provide a complaint channel for inquiries. Requests submitted via the contact details in this policy will be addressed in accordance with legal requirements, with timely responses provided.
7. Policy Updates
We may periodically revise this Privacy Policy. Changes will be communicated via mandatory pop-up notifications upon updates, along with the effective date. By continuing to use our services, you agree to the updated terms.
8. Protection of Minors
We encourage parents or guardians to supervise minors under 18 using our services. Minors should seek parental/guardian consent before submitting any personal information.
9. Contact Us
For questions, suggestions, or complaints regarding this policy or your personal information, contact us at:
Email: deepbalance@yeah.net
Address: 4th Floor, Building A6, Ningbo Intelligent Manufacturing Port, Qingyi Road, High-tech Zone, Ningbo, Zhejiang, China
We typically respond within 15 business days. Reasonable requests are free, but repeated or excessive requests may incur a nominal fee. Requests requiring non-standard technical methods or impacting others' rights may be declined.